Worldwide Delivery Worldwide Delivery

Shipping Policy

Orders are shipped within 3-5 working days, with the exception of pre-ordered items (those will ship in 2-3 weeks from your order date). Orders placed on weekends or holidays will be processed the following working day. Once your order has been shipped, you will receive an email confirmation with delivery information. If you have an urgent order requirement, please contact our team so we can accommodate you


International orders may incur import duties and taxes from local customs agencies. Orders may also be delayed by these agencies. We have no control over these agencies or the fees and taxes they charge. We are not responsible for any damages or additional charges caused by local customs agencies. If your order has been delayed, it is likely that your local customs agency is holding the package. Please contact them for further information.



If you are not satisfied with your purchase, you may return items in their original condition (unworn and undamaged) with our Mounay original tag still attached within 14 days of receipt, and we will be happy to issue you a refund or credit. Unfortunately, the original shipping costs can not be refunded and any shipping costs relating to returning the items to us are carried by the customer. We highly recommend returning the items via a trackable and insured shipping service to guarantee delivery. We are not responsible for packages shipped to us.

Please be sure to notify us before sending any items back. If you want to return or exchange any items, please email to send you shipping details. 

  • Refunds will be done only through the Original Mode of Payment.


If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. Once we receive your return, we will process a refund for the cost of the returned item and send you an email.

The conditions under which cancellation & replacement will be allowed:

-The wrong product was sent

-The product was damaged in shipping



We accept the below payment methods


We also accept Cash on Delivery within UAE


  • will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
  • Multiple transactions may result in multiple postings to the cardholder’s monthly statement.